Palacio Azteca - Tijuana

Blvd Cuauhtemoc Sur N.213, Tijuana, Mexico, 22400show map
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Highlights
8
SuperbBased on  150 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Mexico

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Overview

The 5-star Palacio Azteca Hotel is situated a mere 4.9 km away from El Popo Market. The excellent hotel is set in a Mexican building in the heart of Tijuana.

The hotel lies within 15 minutes' walk of Tijuana Cultural Center . Guests will find Tijuana city center within a 20-minute walk from the property.

Placed near restaurants and a racetrack, the hotel offers an outdoor heated swimming pool, a sundeck and a patio for on-site relaxation.

15 minutes drive will take guests to General A. L. Rodriguez Intl airport.

Rooms

This property has 201 guestrooms including spacious king suite, king suite and queen room appointed with an in-room safe, coffee/tea makers, a dressing room, a wardrobe and a work desk. Some rooms have the city view. Guests can make use of en suite bathrooms with a bathtub, a bidet and bath sheets.

Eat & Drink

The outdoor restaurant provides delicious meals. Onsite bar is available on site. Serving a wide range of dishes, La Fonda de Roberto and Vapore Espressobar y Paninoteca can be reached within 5 minutes’ walk.

You can start your day with a buffet breakfast, which costs USD 14 per person per night. 

Services

Guests can take advantage of airport transfer, room service and wake up service.

Relax

The property offers cribs and babysitting for guests checking in with children. A gym and a fitness center are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   7.  Number of rooms:   201.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Cafe

Snack bar

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Diving
  • Sailing
  • Pedal boating
  • Tobogganing
  • Skiing
  • Basketball
  • Golf course
  • Table tennis
  • Squash
  • Aerobics

Services

  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Grocery shopping service
  • Shops/Commercial services
  • Bell staff/Porter

Dining

  • Half board
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Brunch
  • Lunch
  • Dinner
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Spa & Leisure

  • Outdoor heated swimming pool
  • Sun loungers
  • Casino
  • Sun terrace
  • Garden area
  • Sauna
  • Jacuzzi
  • Library

Room features

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Patio
  • Ironing facilities

Bathroom

  • Bathroom
  • Bath/ Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Kitchenette
  • Electric kettle
  • Dishwasher

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 2 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
La Fonda de RobertoLa Fonda de Roberto1300 ftBoulevard Cuauhtemoc 2800
Vapore Espressobar y PaninotecaVapore Espressobar y Paninoteca1300 ftAv. Santa Maria #2735-1
MerlotMerlot1300 ftAv. Guanajuato esq. Dinamarca
Cafe de la FlorCafe de la Flor1600 ftPlaza Rio Tijuana local e-01
Restaurante Sonora MiaRestaurante Sonora Mia1600 ftBlvd Cuauhtemoc Sur Pte 2133
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Tijuana Cultural CenterTijuana Cultural Center3700 ft
El Popo MarketEl Popo Market1.5 mi
Nude WomanNude Woman5.8 mi
Imperial Beach PierImperial Beach Pier7.7 mi2 Elder Avenue
Otay Ranch Town CenterOtay Ranch Town Center7.9 mi2015 Birch Rd Ste 500
Silver Strand State BeachSilver Strand State Beach10.7 mi5000 Hwy 75, Coronado
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Getting around
Airports
Brown Field Municipal (SDM)4.4 mi
Train
San Diego Santa Fe Depot16.2 mi
Coaster Santa Fe Station16.2 mi
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Reviews
8.4
SuperbBased on  150  reviews
  • 10.0
    Exclusive

    The room was perfect, exactly what we had asked for and at a great price. The staff was very helpful, and made us feel very comfortable from the minute we pulled up in our car.

  • 9.2
    Superb

    employers were very professional in thier work and friendly...as well as the workers outside moving cars and luggage,always smiling and greeting, excelent work...

    cleaness very good at all times...but i do suggest one thing is to make sure fans in the restrooms work..but evrything else was great...

  • 8.8
    Superb

    I realy like the service i had.The hotel locacion and the room.Good for the price i will stay next time.

    Nothing all good.

  • 8.8
    Superb

    I admit that the hotel is a lot more that what I expected for the prize. Very quiet and silence room, excellent air conditrioning; Is the first time I can tell that the bed was even more comfortable that my own at home. Room very clean and georgious bath. The staff was very friendly and helpfull

    My only real complaint is the tube bath wasn't working properly and also the water was taking a while to drain out. But this is also easy to fix I think. The other thing probably is the location; If you are staying in this hotel for save a few bucks take in consideration the amount you expend on taxis to takes you anywhere else. But still I prefer the premium that I have to pay (the taxis) than much less quality hotels very near the border. At the end you paid the same but you have more comfort here.

  • 7.4
    Very good

    It was near tho the international border

    Staff could not solve my printing problem

  • 8.2
    Fabulous

    Room was very clean and nicely decorated. The Restaurant staff were excellent, breakfast was wonderful.Very nice looking hotel on the interior.

    Checked in at 2 a.m. Very tired after flight delay. Been in the room for 10 minutes when night reception staff rang telling us we hadnt payed enough money.They were very persistant about getting the $16 they said we owed, when we refused to go back downstairs to pay they said they would send someone up, we refused this option and said we would pay upon check out. The night staff had kept part of the booking confirmation, but I still had a page. Upon checkout, reception staff were very nice until I disputed the $16 charge, she stormed off (possibly for back up) On return I showed the page I had stating the room and charge, then I recieved an apology saying it was the hotels fault. The receptionist then totally ignored me when I asked for a reciept,it was only when she realized I wasn`t moving that she printed one for me. Obviously a scam between reception staff to get money for themselves.

  • 9.6
    Exclusive

    Front Desk staff was superb (I am a former hotel Controller). Room was spotless and all services I used worked perfectly. Booked.net states the room has a minibar, mine did not - however I rarely use one so no matter.

    nothing, this hotel exceeded my expectations. I have already booked a return stay.

  • 10.0
    Exclusive

    The rooms were big and comfortable and the staff were very helpful and cheerful at all times.

  • 5.4
    Guest rating

    The location, the free shuttle to the airport and the rooms were nice as well.

    The people at the reception were rude and unfriendly, customer service is terrible. I would not recomend this hotel to any of my friends for that reason.

  • 8.8
    Superb

    It is a beautigul Hotel, very clean

    They don't have an ice machine, and I had to call room service to get ice twice. When they brought the ice it was only a tiny cup with ice not what I asked for.

  • 9.2
    Superb

    For the price, it was excellent quality, mvery comfortable and tastefully designed. I really enjoyed myself and the staff were wonderful. I wouldn't hesitate in recommending this hotel to my family and friends, and when I return to Tijuana (which I will), I will most certainly reserve a room here. Very refreshing to find a hotel like this after staying in other more expensive and more outdated places and it's only a 5 min walk to the Zona Río.

    The only thing, is that I needed to get to the centre, and it was a good taxi ride away, although that's only $50MXN. It is extremely close to the Zona Río though, which is a five minute walk away.

  • 9.2
    Superb

    Aside from being a real price bargain, this hotel was a great discovery for us. Walking distance (if you're adventuresome) to main Tijuana sights. Five dollar cab fare everywhere else (the hotel has "permanent" cabs with knowledgable drivers standing by). Uniform high-level of service. Great people. Felt well taken care of. "It was the perfect home-base" from which to explore Tijuana. Great restaurant & excellent little bar on premises. There's a busy 24-hour, full-service restaurant across the street, too. Calimax Supermarket a block away, as is a street with a row of food stalls (again, if you're adventurous). Airline crews do stay at this hotel, so you know it's nice. Rooms were spotless, with new furniture. We will definitely stay here, again.

    If you're over 6' tall, ask if they have a king-size bed. Also, there is street noise from Tijuana's cars and buses, if you leave the windows open like we like to at night. But, we found that we got used to it and actually enjoyed it as soothing background noise, as strange as that may seem.

  • 9.6
    Exclusive

    the staff was always available if u needed help with anything...the service was good...the comfort was great

  • 10.0
    Exclusive

    very nice, family got inpress with my selection, thank you Palacio Azteca you did not dissapoint me, everythig was good

  • 9.2
    Superb

    Clean, inviting, newer looking hotel. Half price. Fast internet (not consistent in the rooms). Private internet business center. Nice restaurant, excellent service, good quality buffets as well as meals at low prices. Pool.

    Internet fluctuates in the rooms, actually goes off frequently. 1 or 2 of the staff are a little too direct (not offensive but not the friendliness you would expect). The restaurant manager charges for every single extra thing you ask for so ask about price first. Being a guest in the hotel for a week and eating at the restaurant every day, getting familiar with the restaurant staff by name, giving the hotel more of my business he continued to charge me extra for anything additional I asked for. Always ask first.

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Highlights
8
SuperbBased on  150 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Mexico

Use Badge
Good to know
Check-infrom 3 pmFREECheck-outuntil 2 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
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Getting around
Airports
Brown Field Municipal (SDM)4.4 mi
Train
San Diego Santa Fe Depot16.2 mi
Coaster Santa Fe Station16.2 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
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